As a business owner, there are a few things you should consider before investing in a POS system/software. Though there are a number of particulars that one should be attentive to when purchasing a POS system/software, we have put down what we felt are the most important questions you should ask before you do.
1. What are my needs?
As specifics do vary depending on the nature and requirements of your business, the first thing you should establish is what you or your business stands to gain out of a new POS system.
The size and nature of business will be taken into account.
On ground particulars are also important to consider (i.e. are long queues or frequently out of stock items affecting your business adversely?)
Knowing what your personal business needs are will allow you to both select the right system and have it calibrated with the right software to allow you to make the most of your investment. Remember apart from financial log keeping, POS systems come with features including but not restricted to attendance and scheduling, inventory keeping and customer database options.
2. Is it worth it?
A very good question to ask as the average life of a POS system is roughly ten years give or take and the equipment and software is an investment.
Do you have the kind of business that will profit from the introduction of the POS system and will you be able to upgrade and service your system in a timely fashion? If not, maybe reconsider or scout your options online.
3. What aftercare is provided?
It is always a good idea to find out what your after-purchase privileges are when investing in a POS system?
Does the company of purchase offer free aftercare or some sort of warranty?
Are they efficient or are the aftercare support services sloppy and frustrating to navigate?
Frequency and cost (if any) of updating software should also be taken into account.
4. Other odds and ends
Apart from the three major questions that are imperative to ask, mentioned above, there are a number of other small details you might want to look into; including potential mobility of system, reputation and track record of software used with regard to reliability and safety, and customer feedback to name a few.
It is likely that a reputable vendor will provide you with the right guidance before you make such a purchase!
We are a reputed California based company, offering and providing point of sales software and systems to a multitude of businesses across the country as well as internationally.